Refund policy
Return & Refund Policy
We want you to love your purchase. Please read our policy carefully before ordering.
All Sales Are Final
We do not accept returns for change of mind, incorrect size selection, or buyer's remorse. Please review product descriptions and dimensions carefully before purchasing.
Defective or Damaged Items
If your item arrives defective, damaged, or incorrect, please contact us within 7 days of delivery with:
- Your order number
- A clear photo or video of the issue
We will work with our supplier to offer a replacement or refund at no additional cost to you.
Lost Packages
If your order hasn't arrived within 30 days of the estimated delivery date, contact us and we'll investigate and resolve the issue.
Please note some suppliers may not accept any unreasonable return requests including but not limited to:
a. The buyer does not like it.
b. Products smell unusual.
c. The buyer ordered the wrong items.
d. The shipping address was provided incorrectly.
e. Tracking information deleted by logistics companies or local post offices.
f. In some cases, packages returned/discarded/detained due to the consignee’s failure to comply with the work of customs clearance in line with the foreign trade policies of certain countries.
How to Contact Us
Email us at with your order details and we'll respond within 3-4 business days.